Cookie Policy
How Vitalink HealthData uses cookies and similar technologies on this site, what preferences you can change, and where to find details on personal data processing.
What this policy covers
This policy explains how Vitalink HealthData uses cookies and similar technologies on its site. It is intended for all visitors, whether they are browsing public pages or areas reserved for developers. It complements the privacy policy, which describes in broader terms the personal data processed, the legal bases, and the rights you have in Switzerland and the European Union.
The cookies described here only concern navigation on this site. They do not relate to health data transmitted by your own systems to computerized patient records via our interfaces: these flows are covered by integration contracts and the security documents that accompany them.
- Site publisher
- Vitalink HealthData AG, Seefeldstrasse 45, 8008 Zürich, Schweiz
- Contact
- Write to the team ou par téléphone au +41 21 581 78 71
- Current version
- Updated on November 5, 2026. Any previous version ceases to apply on this date.
What is a cookie
A cookie is a small file placed on your device when visiting a site. It allows your browser to be recognized or certain preferences to be remembered. Some cookies are necessary for the site to function.
Similar technologies perform similar functions: browser local storage to retain a display choice, or temporary session memory to avoid re-entering information across pages. We refer to them collectively as cookies in this document.
- A session cookie disappears when the browser is closed; a persistent cookie has a defined duration.
- A cookie can be placed by the site itself or by a third-party service integrated into a page.
- You remain in control: your browser settings allow you to view and delete them.
Necessary cookies
Necessary cookies ensure the basic operation of the site, such as navigation and security. They cannot be disabled without affecting the site's operation. They are not used for advertising purposes.
These three uses remain in place as long as you are browsing the site. None of them build an advertising profile or track your navigation on other domains.
Measurement cookies
If the site uses audience measurement cookies, they are used to understand page usage. The data is aggregated. You can refuse these cookies without losing access to the site.
The statistics produced remain collective: number of visits to a page, general origin of traffic, time spent on a section. They are not used to identify a visitor and are not cross-referenced with the clinical data our clients entrust to us.
Refusing measurement has no impact on access to documentation, pricing, or contact forms. The site remains fully accessible.
Excluded scope
No cookie from this site carries, copies, or replays blood glucose measurements, smartwatch data, or patient record resources. These exchanges pass through the secure interfaces described in the technical documentation and the security page.
See encryption and securityCookie management
You can manage or delete cookies via your browser settings. Refusing certain cookies may limit some features. Necessary cookies remain placed for the site to function.
View the list
Most browsers display cookies saved by domain, with their name, issuer, and expiration date. This is the starting point to see what this site has placed on your device.
Delete a selection
You can remove cookies one by one or clear all storage for this domain. After deletion, the site will re-place the necessary cookies on the next page: this is the expected behavior.
Block by category
A global setting blocks third-party cookies without affecting internal cookies. If you notice that an administration or documentation page behaves poorly after strict blocking, allow cookies from the vitalink-healthdata.ch domain.
Settings differ depending on the browser and system. In private browsing mode, session cookies disappear when the window is closed and preferences are not saved from one visit to the next.
Retention period
The lifespan of cookies varies by type. Session cookies disappear when the browser is closed. Persistent cookies have a defined duration. You can delete them at any time.
We do not extend the duration of a cookie because a visit is repeated. At the set expiration, the cookie is removed by the browser, and the site places a new one if the relevant usage remains active.
- Browsing session
- End of visit
- Language and display preferences
- Up to twelve months
- Aggregated audience measurement
- Duration set by the service, viewable in your browser
- Form integrity
- A few hours after submission
The durations above describe the normal behavior of the site. They may be shortened if your browser or organization applies a stricter storage policy.
Modifications
This policy may evolve with the site's features. The version in force is the one published here. We invite you to consult it regularly.
A change may come from a new measurement tool, a page added to the documentation, or a legal requirement regarding data protection. When the change affects necessary cookies, we indicate it with a note at the top of the page so that you can spot it without re-reading the entire document.
If a point remains ambiguous after reading, the privacy policy details personal data processing and associated rights, and the team answers specific questions by email during opening hours, Monday to Friday from 09:00 to 18:00 (CET).
Frequently asked questions
The most common questions regarding cookies and local storage on this site.
Does the site work without measurement cookies?
Yes. Navigation, documentation, and contact pages remain accessible. Only aggregated usage statistics are no longer produced, which changes nothing for you.
Do cookies concern health data transmitted by my system?
No. Blood glucose measurements, smartwatch data, and patient record resources circulate through secure interfaces, outside the browser. The cookies on this site only apply to the consultation of public pages.
Where can I find the details of personal data processing?
In the privacy policy, which describes the purposes, legal bases, and rights of access, rectification, and erasure applicable in Switzerland and the European Union. It complements this page.
Are my language preferences saved from one visit to the next?
If you accept display preferences, the language choice and text size are memorized for your subsequent visits. In private browsing, this setting is forgotten when the window is closed.
Who should I address a question about this site's cookies to?
To the Vitalink HealthData team, by email at [email protected] or by phone at +41 21 581 78 71, Monday to Friday from 09:00 to 18:00 (CET).
Continue reading
This page describes cookies. The following documents cover data processing, site usage rules, and ways to reach the team for a specific question.
Vitalink HealthData AG — Seefeldstrasse 45, 8008 Zürich, Schweiz. Monday to Friday, 09:00 to 18:00 (CET).